FAQ

FAQ

WHAT IS MY ACCOUNT?

Registering to the My Account service is free and allows you to recall your personal information when visiting us next time, making it faster to place future orders.

Once you have registered with us, you can sign in using your user name and password. We’ll provide you with an address book and a reminder section, to store your recipients details, together with a log of orders previously placed.

I FORGOT MY PASSWORD!

Don’t worry. We’ve got you covered. Here’s what you need to do.

Step 1: Click here to go to the login page

Step 2: Enter your e-mail ID

Step 3: Click on the Forgot Password link

A new password will be sent to your registered email. You can use that password to login to your Account and then reset it in the My Account section.

WHAT IS MY CART?

Like shopping carts in a retail store, My Cart helps you keep the things you want at one place, while you continue browsing or leave the site to think about it.

CAN I REMOVE PRODUCTS IN MY CART?

Yes, if you wish to remove a particular product from your Cart, click on ‘Manage Your Cart’. You will be able to see all products in your cart. Click on the ‘Remove’ button next to the item you wish to remove from your Cart.

WHERE ALL DO YOU DELIVER?

We deliver in almost all areas in India serviceable via courier and India Post

IS THERE ANY PARTICULAR TIME OF DELIVERY?

All orders are delivered during business hours

HOW DO I KNOW MY ORDER HAS BEEN CONFIRMED?

As soon as your order is confirmed, you will receive an email & SMS along with your order number.

WHAT DO THE DIFFERENT ORDER STATUSES MEAN?

Payment received: We have received the payment of your order and your order is ready to be executed.Payment declined: The payment for your order has failed.Order confirmed: Your order is confirmed.

WHAT IS A NORMAL COURIER DELIVERY?

Your order will be delivered through our courier partners like DTDC and India Post.

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